Question 1

What is Littlebird?

Accepted Answer

Littlebird is a wearable safety tracker and app made just for kids. A small, screen-free device lives on your child’s wrist, while you use the Littlebird app to see where they are, who they are with, and get smart alerts when it matters.

Question 2

How is Littlebird different from a smartwatch or AirTag?

Accepted Answer

Smartwatches put a screen and apps on your child’s wrist. AirTags were never designed for kids at all. Littlebird was built from the ground up for childhood: screen free, kid sized, and focused on safety, not entertainment. It combines our Precision+ location network with Bluetooth and app-based alerts so you can stay quietly connected while they stay present and playful.

Question 3

What ages is Littlebird for?

Accepted Answer

Littlebird is designed for the “in-between” years when kids are old enough to explore, and not quite ready for a phone. Most families use Littlebird from roughly ages 2 to 12.

Question 4

Is Littlebird screen free?

Accepted Answer

Yes. The tracker has no screen, apps, or games. It is a quiet, on-body companion that supports their freedom instead of interrupting it. All insights live in the Littlebird app, just for caregivers.

Question 5

Does Littlebird work where I live?

Accepted Answer

Right now, Littlebird is available in the United States, using a nationwide Precision+ safety network. International expansion is planned for the future.

Question 6

Do kids need a phone to use Littlebird?

Accepted Answer

No. The tracker is worn on your child’s wrist and connects to your phone and the Littlebird network. Your child does not need a smartphone to use Littlebird.

Question 7

What is a “Flock”?

Accepted Answer

A Flock is your private family space in Littlebird. It is where you see your children, invited caregivers, and rusted adults on one shared map. You can name your Flock, add kids, invite adults, and manage settings in one place.

Question 8

What is a “Nest”?

Accepted Answer

A Nest is an important place for your child, like home, school, or camp. You set Nests in the app, and Littlebird uses them to send you arrival and departure alerts when your child comes and goes. Think of Nests as safe zones that help you keep an easy pulse on their day.

Question 9

Can I have more than one Flock?

Accepted Answer

Yes. You can create and switch between multiple Flocks, for example one for each household or co-parenting setup. Flocks are private, and you choose who belongs in each one.

Question 10

Who can see my child on the map?

Accepted Answer

Only people you invite into your child’s Flock can see their location. You can assign roles such as “trusted person” or “caregiver” and control how and when each person sees your child’s location.

Question 11

What is a Care Session?

Accepted Answer

A Care Session is a shared window of time where a caregiver and your child are connected in Littlebird. During a Care Session, the caregiver shares their location with the Flock and can see the kids they are responsible for in the app. You see that a session is active, who is caring for your child, and where everyone is.

Question 12

How do I start a Care Session with a caregiver?

Accepted Answer

From your Flock, choose the caregiver and request a Care Session. You can set it for a time frame like one hour, until the end of day, or indefinitely. The caregiver receives a request and can accept or decline. Once accepted, everyone in the Flock can see that the Care Session is active.

Question 13

What is the difference between a trusted adult and a caregiver?

Accepted Answer

Trusted adults are people who always share locations with the Flock, like co-parents or close family. Caregivers are people like nannies or sitters who share their location only during active Care Sessions. You choose which role fits each person when you invite them.

Question 14

Can multiple caregivers be connected at the same time?

Accepted Answer

Yes. You can have more than one caregiver or trusted adult in a Flock. During a Care Session, everyone who is part of that session can see the kids in their care and their own location, so shared care feels simple and transparent.

Question 15

What happens if a Care Session request is missed or not answered?

Accepted Answer

If a caregiver does not respond, the request does not automatically count as a decline. It will appear in the Activity feed. Requests expire after 15 minutes, and can be resent.

Question 16

Can I end a Care Session early?

Accepted Answer

Yes. You can end a Care Session at any time from the Flock view or from the caregiver’s details.

Question 17

Can a Caregiver see my child’s location?

Accepted Answer

No. Caregivers cannot see your child’s location after a care session ends.

Question 18

How do I set up Nests and Notifications?

Accepted Answer

During onboarding, you can add key locations like Home, School, and Camp and choose which alerts you would like, such as “arriving,” “leaving,” or both. You can also add or edit Nests later in your child’s profile.

Question 19

Can I get notified if my child is not near a caregiver or a Nest?

Accepted Answer

Yes. Littlebird can let you know when your child moves out of range of a nearby caregiver, or when they leave a Nest that you have set. This helps you catch unexpected movement, wandering, or eloping behavior quickly, even when you are not right beside them.

Question 20

Do I need to keep my phone’s location and notifications on?

Accepted Answer

To receive location alerts, your phone needs Bluetooth, location services, and push notifications turned on for Littlebird. The app will guide you through these settings during onboarding and will prompt you if something is missing.

Question 21

Will Littlebird drain my phone battery?

Accepted Answer

Littlebird is designed to be efficient. It uses Bluetooth when your child is nearby and shifts to the broader Precision+ network as needed. This helps preserve both your phone battery and your child’s tracker battery while still keeping you connected.

Question 22

How often do I need to charge the tracker?

Accepted Answer

Most families charge every 24 to 72 hours, depending on usage and connectivity. Building charging into a daily or every-few-days routine keeps the tracker ready for school days, play dates, and longer outings.

Question 23

How do I charge the tracker?

Accepted Answer

Place the tracker on its magnetic charging dock and plug the dock into a USB-C power source.

Question 24

Can my child wear Littlebird in the bath or pool?

Accepted Answer

Littlebird is water resistant and designed for real life, including splashes, rain, hand-washing, and everyday mess. Check the latest water resistance rating and care instructions before extended swimming or high-pressure water, and when in doubt, treat it as “play proof,” not a dedicated swim watch.

Question 25

What happens if the tracker breaks or stops working?

Accepted Answer

Every tracker includes a Limited Lifetime Warranty that covers defects and functional issues such as hardware failures, battery problems, or issues that affect accuracy. Lost devices, cosmetic wear, or unauthorized modifications are not covered. If something goes wrong, our team will help review your case and arrange a replacement when eligible.

Question 26

Which phones does Littlebird work with?

Accepted Answer

The Littlebird app is available for iPhone via the App Store and Android in the Play Store.

Question 27

How much does Littlebird cost?

Accepted Answer

Littlebird is offered as a subscription that includes both the hardware and access to the Precision+ safety network. Your membership covers your child’s tracker, the app experience, and ongoing connectivity. Current pricing details are displayed at checkout and in your membership portal.

Question 28

Does it cost extra to add family members or caregivers?

Accepted Answer

No. Inviting caregivers, grandparents, or trusted friends into your child’s Flock is included as part of your membership. You can add the people who care for your child at no extra charge.

Question 29

Where can I manage my subscription and billing?

Accepted Answer

You can manage your account, payment details, and membership status in the Littlebird membership portal on desktop or mobile web.

Question 30

How is my child’s data protected?

Accepted Answer

Privacy is central to how Littlebird works. Data is encrypted and stored on a secure cloud platform Only invited caregivers in your Flock can access your child’s information. Littlebird does not collect health or medical data.

Question 31

Can anyone connect to my child’s tracker?

Accepted Answer

No. The system is designed as a closed, invite-only environment. Only adults in your flock can view your child's current location. Only the device owner (the parent who added it and retains the subscription) connects to the device.

Question 32

What do I need to get started?

Accepted Answer

You need an iPhone with the Littlebird app, a Littlebird tracker, and access to email to create your account. During onboarding you will verify your email, create your profile, create a Flock, add your child, and pair the tracker. The app walks you through each step.

Question 33

What permissions do I need to allow?

Accepted Answer

Littlebird will request Bluetooth, Location, and Push Notifications. These are required so the app can pair with the tracker, keep the map up to date, and send you important alerts. You can always review permissions later in your phone settings.

Question 34

Can I set things up before my child starts wearing it?

Accepted Answer

Yes. You can create your Flock, invite adults, add your child’s profile, and set up Nests and alerts before pairing the tracker. Once the tracker is paired and on their wrist, Littlebird will begin updating their location as they move through their day.

Question 35

The tracker is not pairing. What should I do?

Accepted Answer

Make sure the tracker is on its charging dock, the dock is plugged in, and Bluetooth is turned on for your phone. Try searching again from the pairing screen. If the tracker still does not appear, quit and reopen the app, or move closer to the tracker and retry.

Question 36

I am not receiving alerts.

Accepted Answer

Check that notifications are enabled for Littlebird in your phone settings, that location access is set correctly, and that your Nests and alert preferences are configured for each child. If issues continue, try signing out and back in, or contact support from the Settings screen in the app.

Question 37

A firmware update failed. Is my tracker still safe to use?

Accepted Answer

If an update fails, the app will let you know and prompt you to try again. Keep the tracker on its dock and near your phone, then restart the update. If repeated attempts fail, reach out to support so we can help resolve it or arrange a replacement if needed.

Learn more. Worry less.

What is Littlebird?

What is Littlebird?

How is Littlebird different from a smartwatch or AirTag?

How is Littlebird different from a smartwatch or AirTag?

What ages is Littlebird for?

What ages is Littlebird for?

Is Littlebird screen free?

Is Littlebird screen free?

Does Littlebird work where I live?

Does Littlebird work where I live?

Do kids need a phone to use Littlebird?

Do kids need a phone to use Littlebird?

What is a “Flock”?

What is a “Flock”?

What is a “Nest”?

What is a “Nest”?

Can I have more than one Flock?

Can I have more than one Flock?

Who can see my child on the map?

Who can see my child on the map?

What is a Care Session?

What is a Care Session?

How do I start a Care Session with a caregiver?

How do I start a Care Session with a caregiver?

What is the difference between a trusted adult and a caregiver?

What is the difference between a trusted adult and a caregiver?

Can multiple caregivers be connected at the same time?

Can multiple caregivers be connected at the same time?

What happens if a Care Session request is missed or not answered?

What happens if a Care Session request is missed or not answered?

Can I end a Care Session early?

Can I end a Care Session early?

Can a Caregiver see my child’s location?

Can a Caregiver see my child’s location?

How do I set up Nests and Notifications?

How do I set up Nests and Notifications?

Can I get notified if my child is not near a caregiver or a Nest?

Can I get notified if my child is not near a caregiver or a Nest?

Do I need to keep my phone’s location and notifications on?

Do I need to keep my phone’s location and notifications on?

Will Littlebird drain my phone battery?

Will Littlebird drain my phone battery?

How often do I need to charge the tracker?

How often do I need to charge the tracker?

How do I charge the tracker?

How do I charge the tracker?

Can my child wear Littlebird in the bath or pool?

Can my child wear Littlebird in the bath or pool?

What happens if the tracker breaks or stops working?

What happens if the tracker breaks or stops working?

Which phones does Littlebird work with?

Which phones does Littlebird work with?

How much does Littlebird cost?

How much does Littlebird cost?

Does it cost extra to add family members or caregivers?

Does it cost extra to add family members or caregivers?

Where can I manage my subscription and billing?

Where can I manage my subscription and billing?

How is my child’s data protected?

How is my child’s data protected?

Can anyone connect to my child’s tracker?

Can anyone connect to my child’s tracker?

What do I need to get started?

What do I need to get started?

What permissions do I need to allow?

What permissions do I need to allow?

Can I set things up before my child starts wearing it?

Can I set things up before my child starts wearing it?

The tracker is not pairing. What should I do?

The tracker is not pairing. What should I do?

I am not receiving alerts.

I am not receiving alerts.

A firmware update failed. Is my tracker still safe to use?

A firmware update failed. Is my tracker still safe to use?

Have more questions?Chat with support.

Have more questions?
Chat with support.